Commitment to your Privacy
We may collect any or all of the information via both automated means such as communications profiles and cookies. Personal Information you give us depends on the type of service, support, or sale inquiry, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will be transferred only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. All sensitive information is collected on a secure server and data is transferred. When transferring personal information a security icon will appear in your browser.
This information is used for billing and to provide service and support to our clients. We may also review this information to determine our client’s needs and provide support for our clients. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. Q Collective may email its monthly newsletter to the primary contact e-mail on file, but clients are able to opt out of this newsletter at any time.
We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a client may be included in the log files due to the normal functions of IP addresses and Web browsing.
You can opt-out of Google’s cookies by visiting Google’s Ads Settings. Alternatively, you can opt-out of cookies by visiting the Network Advertising Initiative opt-out page.
We will only collect personal information about you if you send us an email enquiry via the ‘contact us’ facility or you register to receive our newsletter by email. In order for this to happen, you will need to fill out the online ‘contact us’ form or complete the registration details. The type of information being collected for an enquiry will be apparent from the layout of the ‘contact us’ form, which also tells you how this information will be used. The type of information collected to register to receive the newsletter by email will be apparent from the details requested when you register. The information collected when you register will only be used to email you our newsletter and for no other reason.
We take all reasonable precautions to protect our visitors’ information, both on and offline. If your personal information changes, please let us know and we will correct, update or remove any information that we hold about you on our active databases. We may, however, need to retain archive copies of that personal information for legal or audit purposes. If you have any queries regarding the way in which Q Collective handles data collected from you on this website, please visit the contact us page.
We do not disclose any personal information obtained about you from this website to third parties. This does not apply to affiliates that provide services to you based on links provided within your Q Series access and control, wherein information will be shared to facilitate your use of additional amenities included with your Q Series account
We may use personal information to keep in contact with you and inform you of developments associated with our business. We may also disclose aggregate, anonymous data based on information collected from users to potential partners, our affiliates, and reputable third parties. We take all available measures to select affiliates and service providers that are ethical and provide similar privacy protection to their clients and the community. We do not make any representations about the practices and policies about these companies.
Correcting/Updating Personal Information
If a client’s personally identifiable information changes, or if a client no longer desires our services, we will endeavour to provide a way to correct, update or remove that client’s personal data in our records. In most cases, this can be achieved via the client area. Otherwise, please contact us at firstname.lastname@example.org.
Opt Out & Modifications
By default, clients do receive any voluntary system updates, such as the newsletters, invoices, and mailings. Any client who voluntarily receives these updates may unsubscribe at any time. Clients may not opt-out of possibly receiving important system notifications, in the rare event that such notification would be necessary.
Q Collective uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. Q Collective uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. When we ask clients or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology.
Data and Information Submitted to Another Person or Entity on Our Network
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about Clients upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any
person, or stop activity we consider illegal or unethical.
Changes to this Policy
Rather than clients, we partner with entities to fulfill like-minded objectives.